Privacy Policy

At Pouch, we put honesty and transparency at the heart of everything we do. We therefore want to explain our Privacy Policy as clearly and simply as possible so that you understand how we use your data, and why. If you have any questions about any of the information presented in the Privacy Policy below, please feel free to get in touch here and we will do our best to get back to you as soon as possible.

This Privacy Policy governs your use of the Pouch Browser Extension (which we will now refer to as “The Extension”), developed by One Ripple Ltd (“Pouch” or “we”). By installing The Extension you agree that you have understood this Privacy Policy, so please read it carefully. Please also note that this Privacy Policy may be updated or changed from time to time and that, when any changes are made, we will publish the new Privacy Policy on this page. Therefore, it is your responsibility to regularly check this page for any updates, as the act of continuing to use The Extension is deemed an acceptance of the Privacy Policy inclusive of any updates or changes.

If you do not agree with this Privacy Policy, please do not install The Extension. If you do not agree with this Privacy Policy but have already installed The Extension, please uninstall The Extension.

Data Collection

When you use your browser (Chrome, Firefox, Safari, Edge, Opera) to access websites, The Extension aims to save you time and money by showing and applying promo codes or discount deals that are relevant to you. In order to provide this service, The Extension may analyse and/or collect certain information relating to your browsing activity such as the websites that you visit, the product shown on the page, items in your basket, etc. For example, by recognising the website that you are visiting, The Extension is then able to find and display promo codes and/or discount deals that are relevant to that website. The following information may be analysed and/or collected by The Extension in order to provide the service: the current e-commerce website url you are visiting, previous e-commerce websites you have visited, other referring webpage urls, anonymous technical data including your IP address, the device you use, your device’s unique device IDs where available, your operating system, the type of browser you use, how you engage with websites when you visit using the Extension, non-personal data extracted from third party websites, and information about the way you use The Extension such as when you click on the Pouch icon or when you click on a Call To Action button within The Extension interface, etc.

The Extension may also analyse and/or collect and/or store promo code and shopping basket related data. This could include information such as what promo codes you have attempted to apply to your purchase (regardless of whether the promo code(s) have been successfully applied), the time at which these attempts are made, the amount of time it took to apply promo codes to your purchase, as well as other general information about your shopping basket such as pricing and cost (including, but not limited to, total, sub-total, tax or discount information, etc).

The Extension may also analyse and/or collect and/or store information surrounding any technical issues encountered by The Extension. This information may include, but is not limited to, error message data.

Other aggregate information may be collected by Google Analytics software (“Google Analytics”). This includes Demographic information (such as age, gender, geo-location and interests). This may be used by Pouch to help us understand our users better, and therefore to help us improve our product and help us negotiate better promo codes with Merchants which can then get passed back to you. We may also use this anonymised aggregate data for use in marketing materials including, but not limited to, blog posts, case studies and white papers.

The Extension utilizes “cookies”, an industry standard technology, to collect information about how The Extension is used. The data collected may include, but is not limited to, your browser type, operating system, Internet Service Provider, the data/time of visits, pages viewed, and any third party site that The Extension links to. Again, this information is collected on an aggregate basis without any association to your personal information so that you remain anonymous.

Cookies are also used to store certain user-to-extension interactions including which promo codes you have clicked on within The Extension’s interface. Therefore, when you use a promo code through the Extension, we may track, using cookies, which promo code you have used. Pouch may, from time to time, ask you for feedback on whether the promo code you attempted to use was useful or valid. If you do so, we may also use cookies to store this information so that we can improve your future experience of The Extension.

What information does Pouch and The Extension NOT obtain?
Your security and privacy is our biggest priority. We are only interested in information or data that can help us deliver the best experience possible in saving you time and money when you shop online. Therefore, we do not collect information from your bank or credit card accounts, or information from your email account. We do not record any personal information that you have not provided to us directly, or have explicitly given us permission to record.

How is your information used?

Notify you of any changes to The Extension or any new upcoming products launched.
Use analytics data to negotiate and provide you with better and/or customised content.
Use analytics data to make the user experience of The Extension or any new upcoming products better.
Send you communication offers from our sponsors related to their business that could be beneficial to you

How you can access and update your information?

Your information security is very important to us.  We are in process of upgrading our website to give you access to update your profile including information that we hold.  In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:

Do we give third parties access or the ability to see any of the information that The Extension obtains?
We may disclose the information we obtain: 1) As required by law. 2) When we believe, in good faith, that such disclosure is necessary to protect your safety, the safety of others, to investigate fraud, to protect our rights, or to respond to a government request. 3) With our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to the rules set forth in this Privacy Policy. 4) If any portion of our business is sold, acquired, or we merge with another organisation, your information may be disclosed to the new partner or owner for use in accordance with this Privacy Notice

Please note that you will be notified by either email or a prominent notice on our website of any changes in ownership or uses of this information. 5) In aggregate with other data in such as way so that no personally identifying information can be disclosed. For example, we may disclose this aggregate data with Merchants who have partnered with us. This is so that Pouch can use the information that we analyse and/or collect, or a portion of it, to negotiate exclusive promo codes that are relevant to you as a user of The Extension. Please note that any information that we disclose to these Merchants will remain anonymous. The primary purpose of disclosing this information is to allow Merchants to tailor their promo codes/offers/discounts/incentives based on data that is commercially significant to them such as age, gender, geo-location and purchasing behaviour. No personally identifying information is ever transferred to a Merchant partner or any third party except in the circumstances outlined in sub sections 1-4 above.

Data Retention Policy
Pouch will continue collecting your information as long as you have The Extension installed, and for a reasonable time thereafter. Please note that some of the information that we have obtained may be required in order for our service to function. Pouch will retain your information for a period of 3 years.

Access and control of your information?

Updating your information: Please ensure you update your personal information or tell us if it changes or is inaccurate. You can update your details, for example your email address, in your account settings. You may also email our Customer Services team at dpo@joinpouch.

Withdrawing consent for Processing: At any given point, you chose to not allow Pouch to process your Personally Identifiable Information (PII), we recommend you to logout/signout from The Extension.

Other rights:

You may request a copy of your personal information from Pouch which may hold personal information about you, as well as the right to not be profiled. You can also ask us to correct any inaccuracies in your personal information.

You may also have the right to object, erase, or restrict our processing of your information – for example, where we process personal data because this is in our legitimate interests, you may object to this. We will need to carefully consider your request, as there may be circumstances which require us, or allow us, to continue processing your data.

To exercise any of these rights, please contact us at These rights may be restricted by law, for example we may not be able to provide a copy of your data where the data we hold is also the data of a third party and it is not reasonable to disclose this information.

Pouch utilises physical, electronic and procedural safeguards to protect the information that we process and maintain, such as limiting access to only authorised employees and contractors who need access to operate, develop and improve Pouch and The Extension. However, whilst we endeavour to provide reasonable security for the information that we process and maintain, no security system can prevent all potential security breaches.

Pouch does not knowingly solicit data from, or market to, children under the age of 13. If a parent or guardian becomes aware that his or her child has installed Pouch or provided us with information without their consent, please contact us at and we delete such information within a reasonable time.

Links to Third party Websites
You may be transferred to other online eCommerce websites through interaction with The Extension. We are not responsible for the content or privacy practices of those websites, and this Privacy Policy does not apply to information collected by those sites. Therefore, before using third party websites, you should read and understand those website’s own privacy policies.