Frequently Asked Questions | Pouch - A free browser extension, that saves you time and money.

Frequently Asked Questions

What is Pouch?

Pouch is a free Browser Extension that saves you time and money when shopping online. Our clever technology recognises the ecommerce website that you are on, and then beautifully presents and applies the best available promo codes for that store. This allows you to enjoy a seamless shopping experience where you can access the best discounts without ever leaving the site.

How does Pouch work?

When you are on a UK ecommerce website, glance at the Pouch icon sitting in the right hand corner of your browser to see the number of promo codes available for that store.

When you click on our icon, a drop down list will appear which displays all of the deals available deals. Just click on one of the deals, and the related promo code will be automatically copied to your clipboard.

Then just paste the code into the promo code box and get your discount! There is no reason to search for promo codes ever again!

How do I get started?

Just click the download button below to install the browser extension, and you can start saving money straight away! There is no registration process. It’s that simple.

Is Pouch free?

Yes. Pouch is completely free to download and use. And it always will be.

How does Pouch make money?

For some selected websites, we are paid a small commission for certain purchases that are completed using one of our promo codes.

Why didn't my promo code work?

We are sorry about that! Sometimes promo codes have certain rules attached to them before they can be correctly applied.

In some cases, you need to spend over a certain amount of money, or buy a certain number of items, to get a discount. In other cases you need to purchase particular products from certain product categories (such as ‘Get 10% off red shoes’). You can see these rules in the deal description when you click on the Pouch icon.

Also, sometimes codes expire. We do our very best to remove expired codes from our system, but sometimes we are not told when a code expires early. We always want to improve your experience, so please let us know if a code is no longer valid by contacting us here.

What kind of information does Pouch collect about me?

All data that we collect from our users in Anonymous. We try to understand our User’s shopping behaviour so that we can improve the user experience and build better and more personalised features.

We also use this data to negotiate better deals for our users from selected stores. We do not sell any data to third parties.

To learn more, please read our Privacy Policy here. Please do not download Pouch until you have read and understood this Privacy Policy. Feel free to ask us any questions by contacting us here.

I don’t use Google Chrome. Does Pouch work on other browsers?

Unfortunately, as we are a new company, we are only built for Chrome. However, we are working on building Pouch for Firefox shortly.

Please leave your email address with us here, or download Chrome here…. As it is definitely the best browser!

I have another question about Pouch that hasn’t been answered by the FAQ section.

Please contact us here and we will be more than happy to answer any question you have. Alternatively, email us at info@joinpouch.com and we will get back to you as soon as we can.

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